On the basis of these General Terms and Conditions (GTC), a contract is concluded between the customer and S-shaped represented by
Alte Heerstr. 8
53757 Sankt Augustin
e-mail address: firstname.lastname@example.org
VAT number: DE 311 507 060
hereinafter referred to as the supplier, the contract is concluded.
Subject matter of the contract
This contract regulates the sale of new goods from the area of clothing through the online store of the provider. Because of the details of the respective offer is referred to the product description of the offer page.
Conclusion of the contract
The contract is concluded exclusively in electronic business transactions via the store system. In this context, the presented offers represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for the conclusion of the contract includes the following steps in the store system:
Selection of the offer in the desired specification (size, color, quantity)
Placing the offer in the shopping cart
Pressing the 'order' button
Entering the billing and delivery address
Selection of the payment method
Checking and processing of the order and all entries
Pressing the button 'order with costs
Confirmation e-mail that the order has been received
With the sending of an order confirmation the contract is concluded. The automatically generated and sent order confirmation does not represent a corresponding legally binding declaration. The contract is also concluded by sending the goods or providing the service.
Duration of the contract
The contract is concluded for an indefinite period.
The provider reserves the right not to provide the promised service in case of unavailability.
Prices, shipping costs, return costs
All prices are final prices and include the statutory sales tax (VAT). Per order the following shipping costs are charged once: Germany: 5.90€; EU: 14.90€; Switzerland: 15,90€; other countries: 30,00€. In the case of partial deliveries, the flat rate applies only once. There are no further costs for shipping. This applies from an amount of € . If there is a right of withdrawal and it is used, the customer bears the cost of return.
Customs and duties
All shipping outside European Union may be subject to import taxes, which are in the responsibility of the client. We can not provide exact information about import taxation rules in other countries. We recommend to contact your local customs office. Generally we recommend to select the standard shipping with the local post due to strict taxation of express shipping companies.
Customs fees to Switzerland are charged by DHL on behalf of Swiss customs upon delivery. The fees depend on the ordered items. If you have any questions about customs fees, please contact Swi customs directly.
Depending on the payment options, all our goods will be shipped only after payment has been received.
Terms of payment
The customer has only the following options for payment: advance bank transfer, payment service provider (PayPal), credit card. Other payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance to the account indicated on the invoice after receipt of the invoice, which contains all details for the transfer and is sent by e-mail. If a trustee service/payment service provider is used, the trustee service/payment service provider enables the provider and customer to process the payment between themselves. In doing so, the escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. When paying by credit card, the customer must be the cardholder.
Terms of delivery
The goods will be shipped immediately after confirmed receipt of payment. On average, the goods will be shipped within 3 days at the latest. The entrepreneur undertakes to deliver on the 7th day after receipt of the order. The standard delivery time is 3 days, unless otherwise stated in the item description. The provider sends the order from its own warehouse as soon as the entire order is in stock there. If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by own suppliers, although a corresponding covering transaction was made in time, the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed of this immediately and any services received, in particular payments, will be refunded.
The customer has no possibility to directly access the stored contract text himself. The customer can correct errors in the input during the ordering process. For this he can proceed as follows: The information can be corrected by sending an e-mail to email@example.com..
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us ( S-shaped, Alte Heerstr. 8, 53757 Sankt Augustin; e-Mail: firstname.lastname@example.org ) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
The promotional merchandise (free merchandise) is tied to the purchase of a specific product. Therefore, in case of return of the said item, the related additions must also be returned. Otherwise you will be charged for them. The B-goods are sold under exclusion of any warranty.
End of the cancellation policy
The goods must be returned unused and in their original condition, including the packaging and the price label.
Language, jurisdiction and applicable law
The contract is drawn up in German. The further performance of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers, this applies only insofar as this does not restrict any legal provisions of the state in which the customer has his residence or habitual abode. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.